Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

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KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Major Outage

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 27th December 2025 22:00 GMT

Estimated End time: Sunday 28th December 2025 00:00 GMT

12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

10th October 2020

No incidents reported

9th October 2020

No incidents reported

8th October 2020

Playback Lecture Capture Lecture Capture editing console issues

We're currently experiencing issues with Lecture Capture which are causing the editing console to run very slowly.

We're working to resolve these issues asap. Apologies for any inconvenience this is causing for colleagues.

We have now resolved the issues with the editing console on Lecture Capture. If you continue to have issues, please contact the IT Service Desk by emailing it.service@keele.ac.uk

7th October 2020

No incidents reported

6th October 2020

No incidents reported