Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 2nd May 2026 11:00pm BST
Estimated End time: Sunday 3rd May 2026 02:00am BST
Past Incidents
14th September 2020
No incidents reported
13th September 2020
No incidents reported
12th September 2020
No incidents reported
11th September 2020
No incidents reported
10th September 2020
VPN ServicesVPN Connectivity Issues
We are receiving reports from some users that they have been disconnected from the VPN and are unable to reconnect. We are currently investigating the issue and will provide an update shortly.
Upon further investigation the issue appears to have been external to Keele only effecting users of Virgin Media.
iOS update causing uPay app log-in issues
Our suppliers have noted that recent updates to Apple iOS have caused log-in issues with the Keele University single-sign-on process and the uPay app. You can find out more information at https://keeleacuk.sharepoint.com/sites/IDS/Shared Documents/Forms/AllItems.aspx?id=/sites/IDS/Shared Documents/Apple IOS and Upay.pdf&parent=/sites/IDS/Shared Documents
