Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Changes to O365 Licence Management

We will be carrying out some work with Office 365 licencing on Wednesday, April 1. This shouldn't cause any issues with users logging in, but if you do have issues please report them to the IT Service Desk - https://servicedesk.keele.ac.uk

Past Incidents

3rd April 2020

No incidents reported

2nd April 2020

VPN Services Issues with Keele VPN

We are currently experiencing issues with our AnyConnect VPN. Users experiencing issues are advised to use vpn.keele.ac.uk instead. Details of how to change VPN are on this webpage - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Virtual-Private-Network-(VPN).aspx

You can also connect to many University systems and services remotely using the Keele App Proxy. Details of how to connect to this are here - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Keele-App-Proxy.aspx

  • The issues we were having with the VPN have now been resolved. Please continue to connect in the usual way if you need to use the VPN.

    • Keele People Keele People unavailable

    Keele People is currently unavailable due to a system error from the provider. We are working with our provider to find a resolution, but have had to take the system offline while the work is carried out.

    Apologies for any inconvenience this is causing.

  • We are continuing work to rectify issues with Keele People. Some colleagues may still be unable to access the system.

    • 1st April 2020

    No incidents reported