All systems are operational

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
WiFi Upgrade

We are carrying out some upgrade work on our WiFi network overnight on Wednesday 13 into Thursday 14 May. Students and colleagues living on campus will experience disruption from midnight onwards. Your WiFi will automatically disconnect, and will reconnect once the upgrade is complete.

Apologies for any inconvenience caused - if users continue to experience issues connecting to WiFi during the daytime on Thursday 14 May, please get in touch with the IT Service Desk by emailing it.service@keele.ac.uk or by going to servicedesk.keele.ac.uk

Vodafone Work - call outages

Inbound calls to Keele may be affected while Vodafone carry out works overnight on 16 May into 17 May.

Vodafone, the University's phone network supplier, will be replacing equipment within their network between 22:40 on Saturday 16 May and 02:00 on Sunday 17 May.

Inbound calls to Keele numbers may experience service degradation - for example poor quality sound, quiet intervals or unexpected termination of calls - during this time.

Past Incidents

29th May 2020

No incidents reported

28th May 2020

No incidents reported

27th May 2020

No incidents reported

26th May 2020

Staff Print Campus printing currently

We are currently investigating issues with staff/student printing on campus.