All systems are operational

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Keele People log-in screen change

Keele People will be getting a new look in the coming weeks.

From Tuesday 15 June, the log-in page for Keele People will be changed to bring the system in line with Keele’s new brand direction.

When you go to people.keele.ac.uk you will see a new log-in screen, with the familiar buttons to access either the Employee Self-Service or Administrative areas.

The new landing page will also be more responsive to mobiles, meaning if colleagues access the system via a mobile device (phone or tablet), the webpage will display better for them – previously the buttons have been very small when accessing the system in this way.

Keele App Unavailable 16 June

You may be unable to access services via the Keele App on Wednesday (16 June). This is due to maintenance work which will be taking place throughout the day.

This work has been scheduled for a quieter time so as to cause minimum disruption to our users, however we apologise for any inconvenience this causes. If you experience issues accessing the app after the 16 June, please get in touch with the IT Service Desk.

Keele People Security Patching

Keele People will be unavailable between midnight and midday on Saturday 19 June whilst the supplier completes routine security work.

WiFi Upgrade work - Campus WiFi unavailable 22 June

On-campus internet connections may experience disruption whilst upgrade work takes place. IDS will be completing important security upgrades on Keele WiFi networks from 6am on Tuesday 22 June. We expect the work to take around 3 hours to complete, and users may experience disruption during this timeframe.

Users are advised to ensure their devices are up-to-date to ensure they are secure and therefore able to reconnect to the network once the work is complete. If you have issues accessing the network after this work, please contact the IT Service Desk.

ProQuest eBook Maintenance

ProQuest eBook Central, one of our eBook platforms, will be unavailable between 3pm and 11pm on Saturday 26 June whilst the supplier carries out maintenance work.

Apologies for any inconvenience this causes.

Vodafone Work - Potential Disruption

Inbound calls to the University may be disrupted on Tuesday 6 July while Vodafone carry out maintenance work.

This service disruption may be experienced between 10pm and 10.30pm. If callers experience issues then redialling should resolve the issue. Apologies for any inconvenience this causes.

KLE unavailable - change to hosting

The KLE will be unavailable between 5pm on Friday 16 July and start of business on Wednesday 21 July whilst our provider moves the system to being hosted in the Cloud.

Staff and students will be unable to access the system during this time.

Colleagues can find out more about this move on the staff intranet.

Past Incidents

16th June 2021

No incidents reported

15th June 2021

No incidents reported

14th June 2021

No incidents reported

13th June 2021

No incidents reported

12th June 2021

No incidents reported